Articles
Insights, trends, and lessons learned through 30 years of experience as an online exam software and certification management solution for organizations with advanced testing needs.
Item Analysis: How to Evaluate and Improve Certification Exam Questions
What Is Item Analysis? Item analysis is the process of evaluating individual exam questions using candidate response data. It helps testing administrators identify questions that are too easy, too difficult, ambiguous, or ineffective at measuring the intended knowledge. For professional certification programs, item analysis provides evidence about how an examination performs after candidates begin taking … Read Article
Credly Pricing: Are You Paying Too Much for Just One Part of Certification Management?
How Much Does Credly Cost in 2026? Credly pricing is based on custom quotes rather than a publicly available standard rate card. Organizations interested in using Credly by Pearson to issue digital badges must contact its sales team to determine the cost of their credentialing program. But for professional certification bodies, associations, and corporate training … Read Article
Certification Verification: How to Confirm Credentials and Current Status
What is certification verification? Certification verification is the process of confirming with the issuing organization that a person holds a specific credential and determining its current status. A useful verification checks the credential holder, certification name or level, issuing body, and applicable expiration date. It helps an employer, client, or program administrator distinguish an active … Read Article
NCCA Accreditation: What Certification Programs Need and How It Compares to ISO/IEC 17024
What NCCA Accreditation Actually Means NCCA accreditation is an independent review of a professional certification program against recognized standards for how that program is governed, developed, administered, assessed, and maintained. It is intended to demonstrate that certification decisions are supported by a consistent and defensible process, not simply that an organization delivers an exam. For … Read Article
Certification Platform RFP Checklist: Requirements, Scoring, and Demo Questions
What a Certification Platform RFP Should Accomplish A certification platform RFP should do more than produce a spreadsheet of feature responses. It should help your organization determine whether a platform can support the actual operating model behind your certification program, from registration and eligibility through testing, credential issuance, reporting, renewal, and exceptions. For associations, that … Read Article
Online Testing Software for Certification Programs: A Practical Buyer’s Guide
What Online Testing Software for Certification Programs Must Do Online testing software, sometimes called exam delivery software, helps certification programs build, secure, administer, score, and report on professional exams. Online testing software for certification programs must do more than present questions and calculate a score. It has to confirm that the right candidate takes the … Read Article
Continuing Education Management Software: What Certification Programs Actually Need
What Continuing Education Management Software Should Actually Manage Continuing education management software helps you administer the ongoing education, testing, credit tracking, and renewal activity required to keep professional credentials current. For certification programs, that means more than delivering courses or recording that someone attended a webinar. The real challenge begins when continuing education affects certification … Read Article
Credentialing Software: What It Is and How to Choose the Right Platform
What Is Credentialing Software? Credentialing software helps you manage the full lifecycle of a professional credential, from candidate registration and eligibility through assessment, issuance, verification, expiration, and renewal. It replaces disconnected spreadsheets, testing tools, certificate generators, and manual reminders with one controlled system of record. That distinction matters when you run a certification program at … Read Article
Association LMS: When to Add a Certification Platform
What an Association LMS Should Do An association learning management system (LMS) helps a membership organization deliver courses, continuing education, and member training. It may also track course completion and support online assessments. Those functions can make an LMS central to an association’s education strategy. Certification adds a different set of responsibilities. A program may … Read Article
Credentialing Software Means Two Different Things: How to Choose the Right System
Credentialing software manages the processes used to verify, award, track, and maintain professional qualifications. However, the term describes two very different types of systems: healthcare provider credentialing software and professional certification management software. Choosing the wrong category can leave your team with a platform that stores documents but cannot administer exams, issue credentials, enforce renewal … Read Article